Frequently Asked Questions

How does your affiliate program work?
It’s very simple. When you join the SelfHypnosis.com affiliate program you will be assigned a unique affiliate ID. You will be given access to various marketing tools, such as text links and banners and your affiliate ID will be automatically built into the code. You can then put these links or banners on your website. When a visitor to your website clicks on any of the links to SelfHypnosis.com and then goes on to place an order on our website you will earn a commission of the sale. It’s as simple as that.

How do I join?
Just complete the short online application form. This involves giving details about your website and your contact information. We also ask you read and accept our terms and conditions. We will then email you once your application has been reviewed, and we aim to do this within 48 hours - usually much sooner.

Do I need to have a website to join?
Yes. To become a SelfHypnosis.com affiliate, you must have a website which we are able to view. If you are going to use more than one website to promote SelfHypnosis.com, then we also ask you tell us about these too, upon joining.

Why might I not be accepted as an affiliate?
We evaluate every application in good faith and will notify you of your acceptance or rejection. Our products appeal to a wide range of people and cover many different topics so there is a good chance you'll be able to join provided your website has complementary content and visitor demographics.

I signed up but haven't received any emails from you?
When you sign up you should receive an automated email with your details. Then once we review your application (usually within 48 hours) you'll be sent a personal email either welcoming you to the program, or giving reasons for why we've not accepted you. Either way, you'll be sent an email from us. Whether you receive the email(s) is another question as you should be aware that emails are not 100% reliable, particularly if you use certain email providers such as AOL, Yahoo, Hotmail, Comcast, etc. So please ensure you enter the correct email address, and preferably use a provider other than the 4 listed here. If you haven't received a reply from us then please email us using a different email address, which will hopefully accept our reply. If possible provide us with a couple of alternatives so we can increase the chances of you hearing from us.

I forgot the password I registered with. How do I get it?
If you've forgotten your password then please visit the login page and enter your username beneath the 'forgot your password?' question. Your password will then be sent to the email address you registered with.

How do I change my account information?
Once you have been accepted as an affiliate, you will be given access to your own affiliate area. Your account information can be modified by clicking on the 'Edit Your Details' link from within the main menu.

How do I earn commission?
Every SelfHypnosis.com link you place on your website will contain your unique affiliate ID. Every time a visitor to your website clicks on one of your SelfHypnosis.com links, and then makes an order, you will earn commission.

How much commission can I earn?
We pay affiliates a generous 40% commission on each sale, after sales tax. Sales tax only applies to orders from European Union (EU) countries. Please also note that commission is not earned on any shipping costs for CD orders.

How long does it take for commissions to show up in my account?
We manually approve each commission. We aim to do this well within 24 hours. However commissions which have yet to be approved will appear in the 'commissions report' area under 'commissions pending approval' section. These are updated in real time and once we have approved the commission it is automatically moved to the 'current commission' section and is clearly shown in your account.

What if one of my visitors doesn’t buy on their first visit?
If you refer someone to SelfHypnosis.com they may not buy straight away. However if they revisit SelfHypnosis.com within 365 days then you will still be credited with the sale, unless they have since visited another affiliate site (see next question).

Who gets the commission if a customer came from more than one affiliate website?
In such cases, the affiliate website that was the last to send the visitor to SelfHypnosis.com is credited with the commission.

What if a customer I refer asks for a refund?
Any commission earned from sales which are later refunded by us to the customer shall be deducted from your affiliate account (any refund will appear as a minus credit). We offer a 90 day money back guarantee on our products, so occasionally refunds do occur. Obviously we cannot pay affiliates for orders which are later refunded by us. Since refunds and chargeback's are quite rare, we monitor our affiliate accounts closely and any affiliates who have a high number of refunds shall be subject to possible suspension from our program.

How can I trust you to pay me the correct commission?
It's in our interests to keep our affiliates happy. We're looking for a good long term relationship with all our affiliates, based on trust. We're an established business and leaders in the market we're in. We have been running a successful affiliate program for many years now. And remember that we provide the order number for each commission, so if you ever wanted to test us then you could do, easily. We're happy to be tested if it ensures peace of mind for our affiliates.

Is there a minimum amount I need to make before being paid?
Yes, the monthly payment limit is set at 10 GBP minimum (approx $15-$20). Total commissions less than this amount roll over until you reach the minimum payment limit.

When will I get paid?
Payments are made to affiliates once a month, generally on the 15th of the month, apart from weekends and national holidays. You are paid whatever is owed to you (your current commissions).

How do I get paid?
We pay affiliates via PayPal. We recommend you open a PayPal account if you don’t have one already.

How can I keep track of my payments?
All payment information can be located in the payments section of your affiliate account - under 'payment history'. Within this section you can view a report which details the commissions which contributed to the payment. We recommend you print these reports and keep for your own records. You will also be notified by email after any payment.

How much can I expect to earn?
This all depends on how many quality visitors you send to SelfHypnosis.com. Our website has a high conversion rate of visitors to customers, so the more quality visitors you send, the more you will earn. The quality of the visitors is the most important. If you think your visitors would be interested in our products then your earnings will obviously be higher than random visitors.