Once you’ve purchased a session, it will be available in your account and ready to download.
You can download your sessions to your computer, phone, or tablet and listen at any time.
Step 1: Log In to Your Account
Go to your account page and log in using your email address and password.
If you can’t remember your password, use the password reset option on the login page.
Step 2: Find Your Sessions
Once logged in, go to the ‘My Sessions’ section.
You’ll see a list of the sessions you’ve purchased.
Step 3: Download Your Session
To download a session:
- Click or tap the download button next to the session
Your device will begin downloading the file.
Step 4: Find Your Download
After downloading, your session will be saved on your device.
Here’s where to find it:
On Windows (PC)
- Open your Downloads folder
- You’ll usually find it there automatically
On Mac
- Open the Downloads folder (from Finder)
- Your file should appear there
On iPhone / iPad
- Open the Files app
- Go to Downloads or On My iPhone
- Your session should be listed there
If tapping the download link only plays the audio instead of saving it, try tapping and holding the link, then choose Download.
If you find this difficult or unreliable, we recommend using the app instead, as it handles downloads automatically and makes playback much easier.
On Android
- Open the Files or My Files app
- Go to Downloads
- Your session should be there
Playing Your Session
Once downloaded, simply click or double-click the file to start playing.
Most devices will play the file automatically using a built-in audio player.
If you’d like to use your session on another device (such as a phone, tablet, or portable player), you can copy or transfer the file after downloading.
For example:
- Transfer it to your phone or tablet
- Copy it to a USB drive
- Add it to a music player app
If you’re unsure how to do this, using the app is usually the easiest option, as everything is handled for you automatically.
If You Can’t Find Your Download
If you’ve downloaded your session but can’t find it, try the following:
- Check your Downloads folder on your device
- Look for a Downloads icon or arrow in your browser (usually at the top of the screen)
- Try searching your device for the session name
- Download the file again and watch where it saves
If you still can’t find your session, don’t worry. This is a common issue, and downloading again usually resolves it.
If the Download Doesn’t Start
If nothing happens when you click the download button:
- Wait a few seconds in case the download is starting in the background
- Check your internet connection is stable
- Try clicking the download button again
- Try using a different browser if needed
Final Note
Once downloaded, your sessions are saved on your device and can be played whenever you like.
If you have any issues at all, just get in touch and we’ll gladly help you get everything working.