Introduction
Your privacy is important to us.
This Privacy Policy explains how New Way Productions Ltd collects, uses, and protects personal information when you use the website selfhypnosis.com, our mobile applications, or related services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Who We Are
SelfHypnosis.com is operated by:
New Way Productions Ltd
Kidley Estate
Acton Beauchamp, Worcester
United Kingdom
Company Number: 5671257
In this policy, “we”, “us”, and “our” refer to New Way Productions Ltd.
Information We Collect
We collect different types of information depending on how you interact with our website.
Information Provided by You
You may provide personal information when you:
- place an order
- create an account
- contact us
- subscribe to our newsletter
This information may include:
- name
- email address
- billing address
- account details
- order history
We only collect information that is necessary to provide our services.
Account Information
If you create an account on our website, your account stores information such as your order history and access to purchased downloads.
When you place an order on our website, an account is created so that you can access your purchased products, downloads, and order history.
You are responsible for maintaining the confidentiality of your account login details.
If you request deletion of your account, the associated personal data will be removed from our systems where possible, although some transaction records may be retained for legal or accounting purposes.
User Preferences and Generated Content
Some features of our services allow users to create customised audio sessions or save personal preferences.
Information relating to these settings may be stored in your account in order to provide access to generated content and to allow you to revisit or modify your sessions.
This information is used solely to operate the service and is not shared with third parties except where necessary to deliver the service.
Payment Processing
When you place an order, payment information is processed by secure third-party payment providers.
We do not store your payment card details on our servers.
Payment providers may collect and process personal data in accordance with their own privacy policies.
Email Communications
If you choose to subscribe to our newsletter, we may send occasional emails about:
- product updates
- new releases
- important service announcements
- special offers
You may opt in or out of marketing emails through your account settings or by using the unsubscribe link included in our emails.
If you unsubscribe from marketing communications, we may still contact you regarding orders, account issues, or customer support enquiries.
Cookies
Our website uses cookies and similar technologies to improve the user experience.
Cookies may be used to:
- keep track of items in your shopping cart
- remember preferences
- analyse website traffic
- support advertising and marketing
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of the website.
Analytics and Advertising
We may use analytics and advertising services provided by third parties, such as Google.
These services help us understand how visitors use our website and may allow us to show relevant advertisements to people who have previously visited the site.
These technologies do not provide us with personally identifying information about visitors.
You can adjust advertising preferences through your Google account or through your browser settings.
How We Protect Your Information
We take reasonable measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
Access to personal data is restricted to employees, contractors, and service providers who need the information to operate our services.
We do not sell or rent personal information to third parties.
Third-Party Service Providers
We may share limited personal information with trusted third-party providers who help us operate our website and services.
These providers may include:
- payment processors
- email delivery services
- website hosting providers
- analytics providers
These services process information only as necessary to perform their functions.
Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations such as tax and accounting requirements.
Your Data Rights
You have the right to request access to the personal information we hold about you, and to request correction or deletion of that information where appropriate.
If you would like us to delete your account or personal data, please contact us using our contact form and include details of the account you would like removed.
Deleting your account may remove access to products or services associated with that account.
Please note that we may retain certain information relating to orders or transactions where required for legal, tax, or accounting purposes.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of the website after updates are published indicates acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our contact form.